Frequently Asked Questions (FAQ)
👉 How to ask a librarian？
· Email：lib_ref@um.edu.mo
· Online Form：https://umac.questionpro.com.au/libref-inquiry
· Phone：+853 8822 8170 Service Hours
· In-Person Consultation：Service Hours
· Live Chat：Monday to Friday, 10:00 - 17:30:
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👉 Need in-depth research support？
Research Consultation：This service is tailored for master's and doctoral students, or students currently working on a thesis, dissertation, or research project.
📌 Services include：
· One-on-one consultation with a subject librarian
· In-depth literature search strategies
· Support applicable for the Thesis / Dissertation stage
· Booking Email：lib_ref@um.edu.mo
📌 Tips for Research Consultation：The librarian can assist you more effectively if you provide the following information：
✅ Yourfaculty, major, or course name
✅ Project or research topic
✅ Deadline (if applicable)
✅ Search methods or databases you have already tried
Privacy and Data Use Statement
· All personal data collected will only be used to respond to your inquiries
· Inquiry details will not be disclosed or shared externally
· Data processing strictly complies with the relevant privacy laws of the University of Macau and the Macao SAR
· Inquiry content may be used anonymously for service statistics and quality improvement