FAQs in using the Scholars Page


1. How to login to Scholars Page account?

2. Why the numbers from Scholars Page are different from those at WOS and Scopus?

3. The Scholars Page does not show the citation statistics, they are shown as N. How to fix it?

4. Why no FWCI in my Research Outputs?

5. Why no Google Scholar Citation?

6. Do all publications need to be submitted manually?

7. When will the publication available on the Scholars Page after it has been included in the Scopus database?

8. How should I choose the "Document Type" when submitting a publication? For example, what is the difference between "Journal article" and "Journal"?

9. How to select target collection when submitting or editing a publication record?

10. When submitting a publication, the "publishing status" can select "Published" or "Forthcoming". What is the difference between these two statuses and how to select them?

11. I have publications that I am working on or have submitted that I have not received a notification for, how do I enter them into the Scholars Page?

12. When submitting a publication item, a pop-up message 'An entry with the same name already exists' appears on the page, how to cope with it?

13. When submitting a publication item, a pop-up message 'Please fill in the serial number corresponding to the Author Affiliation below' appears on the page, how to cope with it?

14. Do all publications require full-text uploading?

15. There’s no citation statistics shows on my publication, how to retrieve the citation counts?

16. There’s no journal impact factor shows on my publication, how to retrieve the value of JIF?
17. Why are the publications that are available in the Scholar Page not shown on my Academic Staff Portfolio System (ASPS)?
18. What to do if there are duplicate items on my Scholars Page personal home page?
19. Why is the claimed record in the Scholar Page not displayed on ASPS?