| FBA |
Dr. Iris Lo |
GAHM303 |
Managing quality service in hospitality : how organizations achieve excellence in the guest experience / Robert C. Ford, Michael C. Sturman, Cherrill P. Heaton. |
1st |
Cengage Learning - Delmar |
2012 |
TX 911.3 C8 For 2012 |
|
P |
| FLL |
n/a |
BLDB211 |
Manual de formacao de direito administrativo de Macau / Jose Eduardo Figueiredo Dias. |
1st |
Centro de Formacao Juridico e Judiciario |
2006 |
K 3400 M9 Dia |
P |
|
| FST |
Dr. Valentino Cristino |
EMEB212 |
Manufacturing processes for engineering materials / Serope Kalpakjian, Steven R. Schmid. |
5th |
Pearson Education |
2008 |
TS 183 Kal 2008 |
P |
|
| FBA |
Prof. Desmond Lam |
GAHM308 |
Marketing for hospitality and tourism (ebook) / Philip Kotler, John T. Bowen, James C. Makens. |
7th |
Pearson Education |
2017 |
TX 911.3 M3 Kot 2017 |
|
P |
| FBA |
Dr. Isabel Fu |
MKTG424 |
Marketing for hospitality and tourism / Philip Kotler |
6th |
Pearson |
2013 |
TX 911.3 M3 Kot 2014 |
P |
|
| FBA |
Dr. Isabel Fu |
MKTG424 |
Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens. |
7th |
Prentice Hall |
2017 |
TX 911.3 M3 Kot 2017 |
P |
|
| FBA |
Dr. Isabel Fu |
MKTG424 |
Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. |
6th |
Pearson Education |
2014 |
TX 911.3 M3 Kot 2014 |
P |
|
| FBA |
Dr. Isabel Fu |
MKTG424 |
Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. |
5th |
Pearson / Prentice Hall |
2010 |
TX 911.3 M3 Kot 2010 |
P |
|
| FBA |
Prof. Liping A. Cai |
MIRM602 |
Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. |
5th |
Pearson / Prentice Hall |
2010 |
TX 911.3 M3 Kot 2010 |
P |
|
| FBA |
Dr. Isabel Fu |
MKTG424 |
Marketing for hospitality and tourism / Philip Kotler, John T. Bowen, James C. Makens. |
6th |
Pearson Education |
2014 |
TX 911.3 M3 Kot 2014 |
P |
|
