Outside Users’Borrower Card Online Application (New Registration)

Online Application Procedures

1. Complete the online application form.
2. Upload the digital copy of your recent photo and the identity document(s) that is/are required for the application.
3. Complete the submission process.
4. The Library will review the information and send a notification email within 4 working days after receiving the online application. After receiving the email, the applicant should follow the instructions indicated to complete the application process in person at the Circulation Counter of the Library. Meanwhile, the applicant is required to present the original copy of the identity document(s) for verification and make the payment (if applicable). The charges are as follows:

(1) & (2) : For Macau residents only.
(3) & (4) : For both Macau and non-Macau residents.

Notes on Application

1. This online application is only provided for new application or renewal of the Outside Users’ Borrower Card. For loss, information update or cancellation of the Borrower Card, please contact the Circulation Counter of the Library.
2. The electronic file(s) of document submitted is/are for verification when the Library process the application. Please make sure the information provided and documents uploaded are correct and valid. Otherwise, the application might be delayed or cancelled.
3. The information provided by the applicant will only be used for the purpose of processing library card applications, mailing library notices and provision of library services.
4. Payment or collecting of the Borrower Card should be made during the counter service hours of the Circulation Counter.
5. Payment of fees can be by proxy, but collecting the Library Borrower’s Card or the Member Card should be by the applicant in person.
6. “A student of institutions of higher education” should be one studying a higher diploma program or above level, or defined case by case. Other students, should pay as normal outside users.
7. 4 working days after the presentation of all the required documents are received, the Library will notify the applicant of the effective date of the borrowing account. Applicants can then borrow Library materials by presenting their personal Macao Residents’ I.D. Card.
8. The applicant should keep copy of the payment receipt (if applicable), as proof for claiming the caution fee, when canceling the Library Borrower’s Card.
9. For cancellation of outside user's library card (refund of deposit), the outsider user should submit the original deposit receipt and library card (if applicable) at the Circulation Counter. If the outside user does not prefer receiving the refund by bank check, he or she can submit a photocopy of the bank passbook (MOP) to the Circulation Counter for the use of auto-pay. The Library will verify the borrowing records of the outside user. If there is no outstanding record, the Library will process the application within 7 working days and will notify the University Treasury Section to refund the deposit.
10. Users should agree to abide by the rules and regulations laid down by the Library of the University of Macau.
11. The Library has the right and discretion of not approving any application.
12. 12. For enquiries, please contact the Library Circulation Counter at 8822-8160or email to lib_circ@um.edu.mo.